private ambulance service, patient transport service, disability day care centre, respite care centre, southend, essex

Did you receive a call prior to your journey to:

Confirm pick up times?

Yes No

Clarify your mobility requirements?

Yes No

Clarify your address and destination?

Yes No

Did the transport arrive on time?

Yes No

Did you arrive at your destination on time?

Yes No

Did the transport fit your needs?

Yes No

Was the crew helpful, polite, professional?

Yes No

Was the vehicle clean?

Yes No

Did you feel safe on your journey?

Yes No

Did the crew assist you at your destination?

Yes No

Would you recommend us to family and friends?

Yes No

Overall, how would you rate the service you received from us?
1 being very poor 10 being excellent

1 2 3 4 5 6 7 8 9 10

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Did we: